Home user and small business IT support in South London
Need some support? Give us a try!
We help home and small business users with their day to day support and IT requirements. We offer a friendly, family run business service and are happy to help you with any issue no matter how small, even if it is advice on what you should do next?
If you don’t understand something, need to make a big change (like upgrading your operating system) or install some new software but don’t understand what is required or experiencing issues? Get in touch!!
“5 stars. Sven was sent to totally disarm me from being very sceptical about this type of service. He was very professional and totally honest. I would not hesitate to strongly recommend his service.”
Kwezi, from Bark.com
“5 stars. was very happy with what he did, laptop was too far gone sadly! I would recommend his services to friends and family. 10/10
Marc, from Bark.com
Services
PC / Mac health check
Security (anti-virus / malware)
Software installation / removal
Repairs / component replacement
Bespoke PC Builds
Remote support available
After hours / weekend support available by arrangement (depending on availability)
Backup solutions
Personal tutoring / training
What we do
Home users
We can visit you at home or support you remotely. We will help you with the following:
- A 15 minute phone consultation to verify your needs.
- An initial call-out (please see Covid-19 section below), once you are happy, to check your device/s and agree an action plan. This is where we look to address your specific needs.
- Take any immediate action if required.
Business Support
We can provide IT support for small businesses and sole-traders where there is no dedicated IT department / presence in your business. Full IT support and infrastructure departments, or MSP’s, are expensive and not every Business is able to afford it.
We can provide entry level support for small organisations and businesses by providing phone, email and on site support as required.
Covid 19
Please note that we are following the Government Guidelines for working safely in your home (https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/homes). We will not be able to complete a home visit if you, or a family member have:
- Tested positive for Covid-19 recently, or
- Are shielding as you, or a family member, are clinically extremely vulnerable.
Where at all possible we will attempt to remotely support you, or if this is not possible, take possession of the device to repair within our safe locations.
Need help? Get in touch!
See how we can help you navigate a technical world.
The IT Help Guy 